Privacy Policy

Last updated: 2026-04-28

This Privacy Policy explains how this website (the "Site") collects, uses, stores and discloses personal information about visitors. The Site is an independent review portal operated for Canadian users and is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. By using the Site, you acknowledge the practices described below.

1. Personal Information We Collect

We aim to collect the minimum amount of information needed to operate the Site. Categories of data we may handle:

  • Technical data: IP address, browser type and version, operating system, device type, screen resolution, referrer URL, pages viewed, time spent on each page.
  • Cookie data: identifiers stored in cookies and similar technologies (see our Cookie Policy for details).
  • Communications data: if you email us, we receive your email address, the content of your message, and any attachments. We retain these communications for record-keeping purposes.
  • Affiliate referral data: when you click a partner CTA, the destination platform may set its own tracking parameters (e.g. click ID, source URL). We do not control or store information held by the partner.

We do not knowingly collect information from anyone under the legal gambling age in their province (18+ in Alberta, Manitoba, Quebec; 19+ elsewhere). If you believe a minor has interacted with this Site, please email support@stardacasino.com so we can take appropriate action.

2. Why We Collect It (Purposes)

We use the information identified above to:

  • operate, maintain and improve the Site, including diagnosing technical problems
  • analyse aggregate traffic patterns and content performance
  • respond to inquiries you send us by email
  • protect the Site against fraud, abuse and security threats
  • comply with legal obligations under PIPEDA and applicable Canadian law
  • measure the effectiveness of marketing partnerships, in aggregate

3. Legal Basis Under PIPEDA

PIPEDA requires that we obtain your consent for the collection, use and disclosure of personal information, except where the law allows otherwise. By using the Site, browsing its pages and accepting cookies through our cookie banner, you provide implied or express consent (depending on the data category) for the purposes listed above. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice — note that withdrawing consent for essential cookies may affect Site functionality.

4. How We Share Information

We do not sell your personal information. We may share limited data with:

  • Service providers: hosting, content delivery (CDN), analytics, security and email delivery vendors that process data on our behalf under contractual confidentiality and security obligations.
  • Affiliate partners: when you click an outbound CTA, the destination platform receives standard click attribution data. Once you reach the partner's site, that partner's privacy policy governs the data they collect.
  • Legal authorities: when we are required to disclose information to comply with applicable law, court order, or regulatory request, or to protect our rights or the safety of users.
  • Successors in business: if the Site or the entity operating it is sold or restructured, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

5. International Transfers

Some of our service providers may be located outside Canada (for example, in the European Union or United States). When personal information is transferred internationally, we take reasonable steps to ensure that the receiving party offers a comparable level of protection consistent with PIPEDA. By using the Site, you acknowledge that your data may be processed in jurisdictions with different privacy laws than your own.

6. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, plus any retention period required by law. Specifically:

  • Technical and analytics data: typically aggregated within 26 months and deleted or anonymised thereafter
  • Email correspondence: retained for up to 3 years from the last interaction, unless a legal record requires longer retention
  • Cookies: retention periods vary by cookie — see our Cookie Policy

7. Security Safeguards

We implement physical, organisational and technological safeguards proportionate to the sensitivity of the data we hold. These include HTTPS/TLS encryption for data in transit, access controls on our infrastructure, regular software updates, and contractual data-handling obligations on service providers. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security. If a breach occurs that creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada in accordance with PIPEDA's breach-notification requirements.

8. Your Rights Under PIPEDA

You have the right to:

  • Access: request confirmation of whether we hold personal information about you, and obtain a copy of that information
  • Correct: request correction of inaccurate or incomplete personal information
  • Withdraw consent: withdraw your consent to our use of your personal information, subject to legal and contractual limits
  • Complain: file a complaint about our information practices, first with us, then with the Office of the Privacy Commissioner of Canada (OPC)

To exercise any of these rights, email support@stardacasino.com with the subject line "Privacy Request." We will respond within 30 days as required by PIPEDA.

9. Office of the Privacy Commissioner

If you believe we have not adequately addressed your privacy concern, you may contact the Office of the Privacy Commissioner of Canada:

10. Children's Privacy

This Site is not intended for individuals under the legal gambling age in their province. We do not knowingly collect information from minors. If we become aware that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. The "Last updated" date at the top of this page indicates when changes were made. Material changes will be highlighted on the homepage or by another reasonable means.

12. Contact

For privacy-related inquiries, including PIPEDA access, correction or deletion requests, contact our privacy officer at support@stardacasino.com.

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